FAQ

1. What types of stationery does Crcmorris offer? We offer a wide range of stationery and desk essentials, including:

  • Notebooks, journals & planners
  • Pens, gel pens, markers & highlighters
  • Sticky notes, washi tape & page markers
  • Pencil cases, pouches & desk organizers
  • Calendars, notepads & to-do lists
  • Creative supplies for bullet journaling, scrapbooking & crafting

Check product pages for colors, sizes, and special features!

2. What shipping options are available? We offer these to U.S. customers:

  • Express Shipping: 3–6 business days – $20
  • Free Shipping: 7–14 business days – $0 (our most popular choice!)
  • Free Standard Shipping: 7–14 business days – $0
  • Standard Shipping: 7–14 business days – $10

Note: Times are estimates and may vary due to location, holidays, or carrier volume. Free shipping may apply based on order total or promotions.

3. How long will it take to receive my order? Most orders process and ship within 1–3 business days. After shipping:

  • Express: 3–6 business days
  • Standard / Free: 7–14 business days

We’ll email a tracking number as soon as your stationery is on its way!

4. Do you ship internationally? Currently, we only ship within the United States. We’re working on expanding – sign up for our newsletter for updates!

5. What is your return policy? We offer a 30-day return window for unused, unopened items in original packaging. If an item arrives damaged or incorrect, contact us within 7 days with photos – we’ll arrange a replacement or refund (including original shipping if it’s our error). Customer pays return shipping unless the issue is ours. See our full Returns page for details.

6. Are your stationery products high-quality? Yes! We focus on smooth-writing pens, thick paper that doesn’t bleed, durable covers, and vibrant, long-lasting colors. Many notebooks feature 100+ GSM paper, lay-flat binding, and premium finishes for a luxurious writing experience.

7. How do I care for my stationery?

  • Store pens horizontally or tip-up to prevent leaking.
  • Keep notebooks and paper away from direct sunlight and moisture.
  • For washi tape and stickers: Store in cool, dry place. Specific care tips are included with each product.

8. Have more questions? We’re here to help you find the perfect stationery! Email support@crcmorris.com or use our contact form. We typically respond within 24 hours.